Bergamos SPA Retreat
2535 Kirby Dr
Houston, TX 77019
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Business Detail
| Message From Bergamos SPA Retreat-Friendswood |
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The original location of this Italian style spa, set in Friendswood, features a steam room and hot and cols plunge pools.
- 10 Years in the Business
- Highly Qualified Technicians
- Quality Products Used in Services
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| Bergamos Spa Retreat is located in Friendswood. Our day spa services: Swedish, hot stone, deep muscle and Lomi Lomi massages, seaweed wraps, scrubs, collagen, caviar, vitamin C and oxygen facials, microdermabrasion, pumpkin peels, lactic and green peels, waxing services, nail services, TRUE Cosmetic applications, Endermologie, spray tanning, eyelash extentions and teeth whitening.
Product lines: Biodroga, Glymed, Thalgo, Dr. Schrammek, TRUE Cosmetics, Jan Marini, Archipelago, PJ Harlow, PerfectSense and much more!
Spa amenities: vichy shower, steam room, hot and cool plunge pools, extra large men and women's relaxation lounges, lockers, online scheduling, robes, slippers, drinks and snacks.
Schedule a relaxing spa day at Bergamos Spa Retreat-Friendswood. |
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Editorial Review for Bergamos SPA Retreat-Friendswood |
| Editorial Review
This full-service Friendswood spa has a relaxing decor, hot and cold plunge pools and a steam room. |
The second location of this slate-laden spa, set in River Oaks, features a steam room and dry sauna.
In Short
This River Oaks spa has a royal blue and "urban putty" color scheme. It offers a manicure and pedicure room, relaxation room, steam room, sauna and Vichy shower room, decorated in soothing, gray slate tile. The sauna and steam rooms are open to all guests during any visit; the Vichy shower is only offered during body treatments. |
Insider Tips |
Know Before You Go
Treatments include massage, body treatments, wet treatments, facials, medi-spa treatments, hair removal, manicure/pedicure, makeup.
Save Money
"Refresher" is the spa's euphemism for "miniature," as in Refresher Facial and Refresher Massage. The service lasts half the time of the full-fledged treatment, at a little more than half the price.
Endermologie
Endermologie is available upon request, call for a consultation.
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| Ratings & Reviews of Bergamos SPA Retreat |
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Birthday Surprize
My boyfriend got me a gift card for this spa and I had such a relaxing day! I loved the steam room and hot tub, I got lunch brought to me while I waited and I had the best massage ever! Now I know what to ask for every holiday!!!!
(Singingallday, 11/17/2009)
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Love the new wax!
Having anything waxed is never comfortable, as we all know. However, the new Berin's wax they are using down in Friendswood is nearly painless and my hair seems to take longer to grow back. I am loving it! Thank you Donna for all you do!!!!!
(MistressSimone, 11/13/2009)
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Nail techs rock!
I heard from a girlfriend that the nail salon had been revamped and she could get her nails filled there now, so I decided to check it out with her for a girl's day and was really impressed! The chairs are all brand new and the ladies were so sweet! My nails look great and the Bellini pedi I got had real champagne in it and smelled so good! This is our new girl's day nail spa!
(123supergirl, 11/13/2009)
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Spaaaaaaahhhh!!!!! So good.......
I called at the last minute to schedule a package on the weekend. The wonderful young lady not only explained what to expect in detail but she helped ease my nerves. It was my first spa experience. I must say, that I wil most definitely be returning even though I live out in Katy. John made me so comfortable that I was able to just let go and relax and enjoy myself. The entire staff was so nice and accomodating. I can not wait to return! From the begining to the end this was definitely an experience that I will not forget!
(MistressSadie, 11/11/2009)
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Love my lashes!
I am from Austin and I was looking for a new lash girl to refill my eyelash extentions. Most of the places around Houston use crappy glue and they end up clumping together but Issis at Bergamos was Fantastic!! She made them feel so natural that when people comment on how awesome they look, I forget I have them on! Its so cool to just wake up and my eye make up is done because I never need mascara! If you do lashes, go here! You can't beat the quality.
(artsygirl32, 11/05/2009)
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Best place for relax ,clean face and body
Very privet place,good for girls party or other event, clean and big, amazing proffessional employes,some european esthetician, unique product from German and France, affordable price for wax procidure(brazilian) , privet covering parking on 2 floor or elevator.
(Msnotage, 09/22/2009)
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FIVE STAR PEDICURE WITH TAM!
I usually go around the corner from my house to get my nails done, but I was driving by Bergamos last week after lunch and stopped in to see if I could get a pedicure. Thankfully, the front desk agent informed me that someone had just cancelled not 10 minutes before and could get me right in!
Their facility is small, which I preferred because I felt as if I had Tam's undivided attention. It was nice not to hear the lady next to me yapping on her cell phone!
Tam paid attention to EVERY detail. She did not rush through anything and took her time on me, as if I was her only client coming in on that day. She offered to add on paraffin wax to my pedicure and I am so glad that I did---my skin feels like heaven!
On another note: She told me about this product that the spa carries for severely dry and cracked skin. I was skeptical at first because it was a mousse, but I took some home. Well, I've been using it every day since and I can see a huge difference!
I would defiitely recommend Bergamos (and Tam especially) to all pedi-seekers. She is truly one-of-a-kind!
(CarrieFarb, 04/23/2009)
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FIVE STAR PEDICURE WITH TAM!
I usually go around the corner from my house to get my nails done, but I was driving by Bergamos last week after lunch and stopped in to see if I could get a pedicure. Thankfully, the front desk agent informed me that someone had just cancelled not 10 minutes before and could get me right in! /P
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(CarrieFarb, 04/22/09)
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Great facails!!
I've been coming to see Michelle for facials for the last 9 months and she is always so sweet, knowledgeable and consistent. She has the best touch and she really caters to my needs. I love all the little extra things she does that other facialists don't. I highly recommend her to all my girlfriends!!
(CSMobileUser, 04/14/2009)
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God bless lauren, alexa, jacklyn and kennetha
Today was such a heaven sent! A very needed day of relaxtion. These ladies were blessed with such talent and energy to treat hard working women to do a day of beauty. I will be back again and again, to have them work their magic!
(CSMobileUser, 04/14/2009)
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Great facails!!
I've been coming to see Michelle for facials for the last 9 months and she is always so sweet, knowledgeable and consistent. She has the best touch and she really caters to my needs. I love all the little extra things she does that other facialists don't. I highly recommend her to all my girlfriends!!/P
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(CSMobileUser, 04/13/09)
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Christin for waxes, Roy for massage!
The dreaded Brazilian wax - no girl looks forward to those! But let me tell you, Christin made me feel comfortable right away, and although waxing is never DELIGHTFUL by any means, this was sincerely the least painful wax I have EVER had!!! She was quick without being sloppy or missing any hairs, and was quite gentle. On the really sensitive areas she used this different looking wax that just pulls the hair out instead of pulling the skin along with it - genius!
She even took the time to suggest products that would help prevent hair growth and ingrowns. I really was floored at her attention to detail and how she really seemed to be concerned with my after care during the interim until my next wax. I scheduled my next appt with her immediately since she books up quite quickly!
After my wax I went into a massage. Mind you, I have had 20 plus massages in my life and never truly enjoyed one of them. WELL, 80 minutes seemed more like 8 when Roy was done with me! He really took the time to work on my right shoulder, which I have been having problems with for some time. Now I feel like a new woman! I also mentioned to him that I had some tightness in the backs of my legs and he was able to do some mild stretches for me during my massage! Again I found that Roy truly cared about ME! Not just getting the massage over with.
WOW!!! I will be back....and soon!!
(CJones76, 04/06/2009)
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Updated Nail room & Manicurist Kim are FANTASTIC!!!!
I just had a pedicure with Kim in Friendswood. The new layout is so open and airy. Kim is amazing! I did the Hot Rock add-on and it was fabulous!!! It is a must try. Kim did the most wonderful nail art on my toes. I can't wait for her to pamper me again! Perhaps I will try one of the new mani/pedi's they are offering....
(cozmiksoul, 01/20/2009)
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Roy has magic hands!
I had my first appointment with Roy on Christmas eve and just had to rave about it here. He was able to work out several of my knots and I loved every minute of it. At one point I didn't know if he was using hot stones or if he had a little liquid fire in his hands, but it was so amazing.I prefer a deep tissue massage and Roy was able to use enough pressure that it felt great and wasn't even sore the next day!
(cozmiksoul, 01/20/2009)
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They made me feel like a Princess
I have been to spas all over the United States and just moved to the Friendswood area so I thought I would give Bergamos Spa Retreat a try. First off when I booked the appointment the Coordinator answered all of my questions on the phone. When I finally came in for my services I was welcomed at the front door with friendly smiles. As soon as I walked in the front door all of my stress was gone and I was able to immediately able to relax. The Coordinator took me to the ladies lounge and all I could say is wow! It is absolutely beautiful!!!!! They have an open waiting area with two hot and cold hydrotherapy pools that sound like waterfalls. They provided me with everything I needed to enjoy my spa day including snacks, a shower area, and my own personal locker. I decided to pamper my self and received a massage, facial, mani, and pedi plus their new teeth whitening!!!! All of their staff was amazingly professional and catered my every need!! The services were so great I did not want to leave. Their teeth whitening system worked wonders on my teeth and my teeth are now 6 shades lighter (without any pain). I will recommend all of my friends to Bergamos and recommend all of you reading this to treat yourself to a spa day!!
(singer4life, 01/19/2009)
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Roy has magic hands!
I had my first appointment with Roy on Christmas eve and just had to rave about it here. He was able to work out several of my knots and I loved every minute of it. At one point I didn't know if he was using hot stones or if he had a little liquid fire in his hands, but it was so amazing.I prefer a deep tissue massage and Roy was able to use enough pressure that it felt great and wasn't even sore the next day! /P
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(cozmiksoul, 01/19/09)
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Quiet and Soothing.
I love coming to bergamos because its so tranquil and the staff has a positive attitude. My massage therapist, Esmeralda really works with me to work on all my issues. I have tennis elbow and a knee replacement. The lounge is calm and quiet which is difficult to believe considering that they are at Westheimer and Kirby! The young lady that booked my appointment was very courteous. I've been going to Bergamos for about a year now, I feel like I know everyone! I remember the first time I booked an appointment there the receptionist explained all the procedures to me, she even told me not to shave before my massage (it can cause discomfort) and also to leave my jewelry at home or lock it up in the locker, and that I should drink plenty of water before my massage. I love this place!
(yippieskippie5, 01/14/2009)
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Quiet and Soothing.
I love coming to bergamos because its so tranquil and the staff has a positive attitude. My massage therapist, Esmeralda really works with me to work on all my issues. I have tennis elbow and a knee replacement. The lounge is calm and quiet which is difficult to believe considering that they are at Westheimer and Kirby! The young lady that booked my appointment was very courteous. I've been going to Bergamos for about a year now, I feel like I know everyone! I remember the first time I booked an appointment there the receptionist explained all the procedures to me, she even told me not to shave before my massage (it can cause discomfort) and also to leave my jewelry at home or lock it up in the locker, and that I should drink plenty of water before my massage. I love this place! /P
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(yippieskippie5, 01/13/09)
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Worst spa in Houston, TX!
Overpriced, bad service, staff not properly trained, cleanliness issues and oh yes, hold on to your valuables as they are known to disappear into thin air here.
(jcowisler, 01/12/2009)
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Worst spa in Houston, TX!
Overpriced, bad service, staff not properly trained, cleanliness issues and oh yes, hold on to your valuables as they are known to disappear into thin air here./P
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(jcowisler, 01/11/09)
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Best massage ever
I went to Bergamos tonight to get a swedish massage. It was wonderful. Roy was the therapist and he is amazing-professional and perceptive. I felt extremely relaxed and will go back again. Thanx Roy!
(kandimarsi, 01/02/2009)
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Best massage EVER!!!
I just moved here NJ and my brother in law recommended this place as well as his massage therapist Roy. He was wonderful, by far the best massage I've ever had! The only flaw was the small sauna and only 1 couch to relax on which was occupied when I arrived and when I was done w/my massage leaving only a couple of chairs. Besides that I will definantly be coming back for more massage's!!!!
(StacieT, 12/15/2008)
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Great Massage and Steam
This was exactly what I was looking for. I loved it that my husband and I could steam in the same room, so often they are separated and in the respective locker rooms. The only down side is that there is no cold shower in the steam room or right outside. You have to put your robe back on and go back to the locker room. I say locker room, but it is very nice, more like a beautiful personal bathroom. Very nice. My massage therapist was Roy... he was AMAZING! Very strong and fluid. Among the best massages I have ever had. All and all, for the price, you can't beat it. You could pay twice as much somewhere else, but I dont see why you would. This had everything I needed for the end of a busy holiday weekend. I will be back for certain.
(MelMKell, 12/01/2008)
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Triple Threat!!
I've been going to Bergamos for a while now because its the closest spa to me. But this last time I went, my experience was phenomenal. It was so much better than it usually is. My masseur was very knowledgeable and a perfectionist. He performed all of my treatments. My massage, my body scrub, and my honey and milk wrap. His pace never changed and helped me maintain my relaxation for the entire two and a half hours. Usually, when I have gone in the past, I have the same services, but I switch therapists in between and they usually have different personalities and styles. With him, you know the service you're recieving will consistently exceed your expectations. Thanks Roy, I'll see you soon!
(spaaddict2345, 11/25/2008)
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I don't see what all the fuss is about this place.
I finally came here after my best friend kept raving about her facial lady Kristin and massage therapist Roy. Lets just say it's not really all that great the only thing they had going for them was the european facial I recieved from Kristin and the excellent customer service from the front desk girls. The so called "lounge area" is a few lawn chairs put together in a busy hallway literally a foot (I seriously mean a foot) away from the extremely tiny 2 person dry sauna and a steam room that smelled like a gym locker room with the walls peeling off and getting stuck to your back as you lean back. The "women's relaxtion area" isn't so relaxing either with 1 large sofa and a couple of ugly chairs to supposedly relax in. I was referred to a man name Roy but he was unavailable so I had a lady name Linda who was really nice but by far the worst massage I have ever recieved. I asked her to work on my shoulders more b/c I'm more tense there and instead she kind of kneaded her way through my neck and shoulders which hurt even worse as she kept digging deeper and deeper with her boney fingers which caused me to be more tense throughout the whole massage rather than being relaxed. Basically if you want the best facial ever go to kristin but if you want to relax and laydown go somewhere else.
(TiffanyJayd, 11/15/2008)
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Best Facial Massage!
i cant say that im facial savvy, but i can say that i've been getting this done for a while now and never had my face massaged the way i had it done here. kim was very sweet and let me relax while she worked wonders in parts of my face i didnt know could be massaged. highly recommended!
(stacey713, 11/11/2008)
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Love my eyebrows! Gotta see Christin!!
I usually get my eyebrows done at a nail place....you know when you get a pedicure and the nail lady points at your face and says "You need eyebrow wax". But a friend of mine has been going to Bergamos to get hers done and hers looked alot better than mine. I'm so glad that I got my eyebrows done there! I had a girl named Christin (sp?) wax my brows, she was so thorough and gentle! She perfectly sculpted my brows and formed the perfect arch, I'm never going back to a nail place again. Also I usually breakout around my eyebrows after I get waxed but not this time. I'm so happy that I've found someone who will actually shape a brow that is suited to me and not the same brow that they give everyone else. I think I'm going to go back for maybe a facial or something, the atmosphere is great. The front desk is cheerful and knowledgable and instantly made me feel at home. I'm definately going back! :)
(innerlemming83, 11/07/2008)
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Highly reccommend Bergamos Spa Retreat!!!
Since I'm always at Bergamos I am a little skeptical about the review below me, I've been a loyal customer to Bergamos for the past three years. The service has always been exceptional and professional. They always have the latest massages and facials. I just love the oxygen facial. I've never experienced a bad service at Bergamos. I think I was there the day of the previous viewer's distress, the only problem I noticed was that there was a large party in the lounge. It didn't really bother me, I was in the dry sauna before my massage. I've been there during large parties and it can get a little rowdy but usually they offer to put me in the men's lounge, which they did this day. But I was ok hanging out with all the other girls. :)
I have never known Bergamos to ignore a customer complaint, whether it be mine or one of the many people I have referred. I will keep refering people too, Bergamos is one of the best spas I've been to bar none.
(alexis3938, 10/24/2008)
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Golden Cavier was really golden
I had a facial consultation a couple days ago with Alexa.I was a lil nervous at first because im aproching 40 and didnt know where to start with the skin care plan, but she was very nice and knowledgable. She asked me some question about my skin and my concerns. She recomended the Golden Cavier Facial and I went back for the facial today and OMG!!!! It was the best facial i ever had. Her fingers felt like feathers and she put the cavier on and painted pariffin wax on over it...It was so relaxing and the massage was to die for.. I didnt want to get up. When she did get me up and i looked it the mirror it was unbelievable, after just one facial my skin was glowing. I loved the facial and Alexa was wonderful.
(teresajo, 10/16/2008)
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the dreaded bikini wax, is not so dreaded anymore!
I wanted a bikini wax, and naturally I was VERY nervous like most women are! I go to Bergamos for massages and facials, so I thought to give them a try with a bikini wax. I was given Alexa, and she was fantastic! She was comforting, professional, and quick! I will continue to go back!!
(maretteg07, 08/31/2008)
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Hands Down, Roy is the Best Massage Therapist in Houston!!!!!
I have had massages all over Houston, and until now I hadn't found a massage therapist capable of getting me to relax. I was a bit hesitant , at first, to have a man massage therapist, however, Roy is very professional and his massage is phenomenal!!! I was also scheduled for a body scrub and wrap, which he did as well. Both were fantastic!! My skin was so soft and glowing when I left. Overall, the spa is okay, but Roy stands out above all. He is the sole reason I go to Bergamos.
(spafiendtx, 08/10/2008)
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one of the best massages I've ever received
I wish I could rate various aspects of my visit to the spa, but since there is only one, I have to give the most weight to my 80 minute massage with Dallas. Five stars! Every once and a while I get a massage by someone who really knows what they're doing, and Dallas is one of those few. I live on the north side of town (Houston), went to the spa with my sister and mom who live in Clear Lake, and got him by luck of the draw. Whether mom and sis go with me or not, I will definitely be returning to see him. He not only asked me where to concentrate, he did what we talked about without ignoring the rest and actually gave me things to do on my own to help keep my neck and shoulders from getting so tight in the first place! How refreshing. I would rate the rest of the visit (the building, staff, etc) about a four. The place itself was nice and comfortable. The jacuzzis were great for after our massages, but the steam room was not working. The front desk staff were all pretty young--makes me wonder what kind of turn over they have--but regardless, they were polite and helpful enough, and we didn't have any problems. In fairness, I've been to two destination spas (Europe and Caribbean) which have set the bar extremely high for my facility and staff expectations. But even for the amount of money it takes to get to and stay at those places, the massage, body treatment and estetic (sp?) services don't always rival what can be found in my own backyard!
(lindsay713, 07/01/2008)
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Facial
Had a European facial with Kellie. She explained very carefully what she was doing and why, great arm/decollete massage. She even rubbed my neck and back and actually got a part of my back to shift back into place. Kellie also did my makeup after the facial and it was very nice. Products recommended but not pushed, samples given. Go see Kellie and get a great facial.
(1975grad, 06/14/2008)
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Best Hot Stone Massage Ever- Book with Rene!
I thoroughly enjoyed my experience at Bergamos. I got the 80 minute hot stone massage and it was out of this world! I have had several others across the country and none compared with my treatment at Bergamos. The temperature was just right and the placement was clearly well thought out. Rene was certainly the best massage therapist I have ever encountered. He was friendly, yet the conversation did not interfere with the massage. Rene also welcomed my feedback and was very responsive.
After Rene, I won't go to another massage therapist in Houston.
(alisong23, 05/18/2008)
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great atmosphere, skilled and considerate staff
I recently went to Bergamos for a little time to myself, and a little time to be fussed over. The spa itself is beautiful and larger than expected. ALL of their staff is extremely attentive. I had a facial and it was up there with the best of them. the facialist, Monica, was very knowledgeable about the products and their affects on the skin. I knew i should be washing my face, but i never knew why. Monica explained to me how the steps and products worked with my skin. Let me mention, I do not like to be pushed on products! However, she was very sincere about her reccomendations and I felt like they were specifically for me and not just for her "quota". I also had a massage that was FAB-U-LOUS! My massage therapist was one of Bergamos' newer employees, but she has great pressure and a great personality! She had a very exotic name, Esmeralda. Last but far from least, Isabel did my manicure and pedicure. She was the sweetest lady i have met, she's very presice when doing french tips, and very eager to please. I have already got my next appoints set up before someone else gets my spot!!!! Overall the spa was an a-maz-ing experience, i would say it is definately a retreat from real life!!!
(pickypenny, 03/20/2008)
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GREAT experience!
I have visited several spas in Houston, and this is one of the best! The covered parking is essential, and you don?t have to pay a valet. The reception area is very nice, as is the ladies locker room. I had a massage with Roy, and I must say it was the best massage I have ever had. My sinuses had been killing me (with the crazy weather in Houston) but after he worked on them along with my neck I was in great shape. I would highly recommend this spa to anyone looking for a relaxing experience.
(DRoberson, 01/28/2008)
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Best Facial EVER!
This was the best facial I ever had. The therapist name was Donna and she gave the most relaxing treatment. I had the Oxygen facial and it felt like waves of relaxation going over the top of my skin. My skin looked so good afterwards, i would never get a facial anywhere else. Next i tried the Green Peel, I can't get my friends and family to stop commenting on how great my skin looks. It has literely shaved years off my face. Donna told me she had to attend a special seminar on the green peel to get certified and as far as i know she is the only one who cane perform this procedure. After talking with her, i found out about the extensive training program that the staff must go through and it's really shows on the quality treatment i got. Super Spa, Super Facial, Super Results! A must try!
(spagirl23, 12/04/2007)
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Management needs an overhaul
I booked five hour treatments as a birthday gift to myself and my 79 year old mother a month ahead of time. When we arrived, we found a very festive party of about 6 loud women. While awaiting our therapists, I had to sit on my mom's lap because there were so many people there--only one chair remained. They forgot that I had ordered lunch and my mother became hypoglycemic, so we cancelled our last hour sessions so that I could take her home to eat. They had offered to get lunch in, but we would have had to eat within a matter of five minutes so that we wouldn't hold the remaining therapists up. It was the least relaxing spa I have EVER gone to. During the massage, there was loud talking in the hallway outside the room---very annoying. Front clerk was very polite, but one could tell that organization and communication is lacking in this place.
(teacompany, 11/07/2007)
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Awesome Facial!
I just moved into town and have been searching around for good facials. My friend recommended Bergamos, and I felt right an instant connection when I walked in. Everyone was really friendly, and best of all, I had the most amazing facial. Kim did an excellent job having my skin feel so smooth, and I had the best face massage ever. I am definitely coming back!
(lexyo, 10/09/2007)
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terrible front desk staff- to be avoided at all costs !!
I booked an appointment here when I was 7 months pregnant as I had been a regular customer. I was booked for a bikini wax. When I happened to mention in conversation at the front desk that I was having "contractions", I was told 30 min later (after waiting in the lounge) that "they" did not feel comfortable doing the service. Well, I KNOW that the girl (jackie) at the front desk made this decision with a great deal of ignorance and stupidity. Maybe instead of going to "front desk school " she should have actually attended college .You all know the term "braxton Hicks"- ie FALSE contractions!!! (and I gave birth 2 1/2 months later). She actually thought I was having the baby at that moment !! Well this is not the first time I have been treated like this ! In retrospect, I should actually thank them- i have found 2 other wonderful spas that actually appreciate a good paying customer! When I relayed this story, they actually stated that many of their customers had experienced similiar situations- BAD customer service ! Do yourself a big favor- don't go here!!!
(drmichellee, 06/14/2007)
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okay: ordinary massage/facial, tiny sauna
I have frequented many spas in NYC, L.A., Finland, Sweden, and Germany, so I was eager to see what Houston had to offer when I moved here. /P
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(isaraarasi, 06/06/07)
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A few words of advice
First of all I have to say that the massage was the best that I have ever had. After the massage I had a manicure and pedicure that was the worst that I have ever had. To start things off the water for the pedicure was so hot I could have been burned. My cuticles for both my feet and hands were hardly cut and I had horrible dry skin that really needed to be trimmed. I had to keep pointed out areas that needed to be trimmed/ The choices for the polish were horrible. You could tell that the polish had not been replaced in some time. The polish that I chose was so thick that it peeled off two days later. I chose to have a french manicure for my toes and I have to admit my sixteen year old daughter could have done a better job. I was asked if I wanted a thick or thin line and I stated more than once that I wanted a thin line to which played on def ears. I payed a lot of money for this service and I am very disappointed. Needless to say I will not recommed this spa for anything other than a massage.
(jagsgurl, 05/13/2007)
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A few words of advice
First of all I have to say that the massage was the best that I have ever had. After the massage I had a manicure and pedicure that was the worst that I have ever had. To start things off the water for the pedicure was so hot I could have been burned. My cuticles for both my feet and hands were hardly cut and I had horrible dry skin that really needed to be trimmed. I had to keep pointed out areas that needed to be trimmed/ The choices for the polish were horrible. You could tell that the polish had not been replaced in some time. The polish that I chose was so thick that it peeled off two days later. I chose to have a french manicure for my toes and I have to admit my sixteen year old daughter could have done a better job. I was asked if I wanted a thick or thin line and I stated more than once that I wanted a thin line to which played on def ears. I payed a lot of money for this service and I am very disappointed. Needless to say I will not recommed this spa for anything other than a massage./P
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(jagsgurl, 05/12/07)
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Luxurious Relaxation!
I love going to Bergamos for their facials, body treatments, and massages. The hot stone massage with deep tissue is a must!! I often get knots in my shoulder from carrying around my laptop, Mary and Trina are both amazing at working those out. In addition, you can have aromatherapy added to your massage for a full-sensory experience. Between appointments I love to lounge in the huge women's waiting room. On the weekends, it tends to be a little crowded and noisy, but on weekdays it's usually empty. It you are looking for a spa to make you feel relaxed and luxuriated, this is your place!!
(brit527, 05/08/2007)
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Luxurious Relaxation!
I love going to Bergamos for their facials, body treatments, and massages. The hot stone massage with deep tissue is a must!! I often get knots in my shoulder from carrying around my laptop, Mary and Trina are both amazing at working those out. In addition, you can have aromatherapy added to your massage for a fullsensory experience. Between appointments I love to lounge in the huge women's waiting room. On the weekends, it tends to be a little crowded and noisy, but on weekdays it's usually empty. It you are looking for a spa to make you feel relaxed and luxuriated, this is your place!!/P
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(brit527, 05/07/07)
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WONDERFUL STAFF!!
Bergamos Spa Retreat of Friendswood provides a great experience!! Wonderful Amenities, relaxing environment, FABULOUS STAFF!!! Massage, Facials, Body Treatments, Nails and so much more!! I will definitely be returning and will tell all my friends!! 5 STARS!!!
(spagirl2007, 05/04/2007)
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Great neighborhood Spa!
I really like this spa for several reasons. There is covered parking for when it is raining. They have a sauna and steam room, which are great before a massage. I was hesitant to get a facial and a pedicure, but after doing so, I was really happy I did. I always buy my gift cards at this place because the staff is very friendly and helpful. I would really recommend it because they are open for massages until 9pm and they do massages for couples./P
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(hspva, 03/30/07)
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Horrible spa experience
I love to go to the spa at least once a month to relax and maintain my skin healthy. Saw the Bergamos is rated highly recommended in River oak area so I went to check out myself. The sauna room was out of order, the shower room was dirty and only ran the cold water. Could not find anyone around to ask for help. I ended up with having massage and body treatment without the shower. Bad result with facial treatment ( had microdermabasion and upgraded collagen mask), Second day I found out a couple spots on my face was red (looked like blister) and leaving some scars on the side of my cheeks. I went to check with dermatologist and he told me my skin got damage with over exfoliating and caused some infection. What a treat I got from Bergamos! The manager at front desk was so rude and cold when I mentioned to her about the problems I had. No sympathy , no appology at all. Never come back there again. Paid high cost for the damage on my skin. /P
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(djhanna, 03/25/07)
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Lovely Spa
Bergamos in River Oaks is very lovely but could pay attention to some of the details to improve and really put the spa experience over the top. I recently had a facial there. On the good side, the reception area was nice and the receptionists fairly friendly (I arrived only a couple of minutes before my appointment, they like you to arrive 10 minutes beforehand.). I was escorted to the women's locker room which was nice and clean and pretty. What I didn't like was the lack of seating. There were no benches near the lockers which are nice to have when you're dressing/undressing. The waiting area was a nice size with comfortable seating and a selection of magazines. My facialist arrived and introduced herself then escorted me to the treatment room. My treatment room was much roomier and spacious than most days spas, very well decorated with nice wall finishes and lighting. One of the pet peeves I have about most spas is their lack of attention to the quality and comfort of the massage tables and facialist chairs. Bergamos did disappoint me here as well. The facialist chair was flat, no bolster was put under my knees nor was the chair angled to be more comfortable. Also, the chair padding was just hard - no two ways around it. My facialist did a wonderful job with two exceptions. I don't like to hold a conversation while having a treatment but I do like an occasional inquiry about my comfort or an explanation of what's coming next. Also, she made no recommendations about products I should consider buying though she did give me a couple of samples. Overall, it was a pleasant experience and I'd reccomend it to others, just not rave about it.
(kcthacker, 11/04/2006)
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Lovely Spa
Bergamos in River Oaks is very lovely but could pay attention to some of the details to improve and really put the spa experience over the top. I recently had a facial there. On the good side, the reception area was nice and the receptionists fairly friendly (I arrived only a couple of minutes before my appointment, they like you to arrive 10 minutes beforehand.). I was escorted to the women's locker room which was nice and clean and pretty. What I didn't like was the lack of seating. There were no benches near the lockers which are nice to have when you're dressing/undressing. The waiting area was a nice size with comfortable seating and a selection of magazines. My facialist arrived and introduced herself then escorted me to the treatment room. My treatment room was much roomier and spacious than most days spas, very well decorated with nice wall finishes and lighting. One of the pet peeves I have about most spas is their lack of attention to the quality and comfort of the massage tables and facialist chairs. Bergamos did disappoint me here as well. The facialist chair was flat, no bolster was put under my knees nor was the chair angled to be more comfortable. Also, the chair padding was just hard no two ways around it. My facialist did a wonderful job with two exceptions. I don't like to hold a conversation while having a treatment but I do like an occasional inquiry about my comfort or an explanation of what's coming next. Also, she made no recommendations about products I should consider buying though she did give me a couple of samples. Overall, it was a pleasant experience and I'd reccomend it to others, just not rave about it./P
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(kcthacker, 11/03/06)
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Great spa
Bergamos at Rive Oak is a wonderful spa with high quality. All services include nail, facial , massage are excellent.I come in to relax every two weeks .
(donasmith, 09/14/2006)
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Expensive Mistake
I had the worst facial ever. The facialist burned my face with an acid base and then burned it some more with the mask. The massage aggravated the whole experience and she was too slow to rinse with cool water. She did not apologize and did not seem to feel bad, instead she felt the need to justify her actions. I do not recommend this spa to anyone at all. The level of skill has degraded considerably.
(madwood, 09/13/2006)
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Great spa
Bergamos at Rive Oak is a wonderful spa with high quality. All services include nail, facial , massage are excellent.I come in to relax every two weeks . /P
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(donasmith, 09/13/06)
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Expensive Mistake
I had the worst facial ever. The facialist burned my face with an acid base and then burned it some more with the mask. The massage aggravated the whole experience and she was too slow to rinse with cool water. She did not apologize and did not seem to feel bad, instead she felt the need to justify her actions. I do not recommend this spa to anyone at all. The level of skill has degraded considerably. /P
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(madwood, 09/12/06)
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Best massage ever
I had a massage by Cheryl H. and it was the best i ever had! I highly recommend her and the spa for your spa day the whole experience was wonderful.
(sherry405, 08/03/2006)
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Best Spa in River Oaks
This spa is truly pleasurable and relaxing. Everyone was extremely professional and nice. I enjoyed all the services. You MUST go visit this place./P
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(houstonkatie, 08/02/06)
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Best massage ever
I had a massage by Cheryl H. and it was the best i ever had! I highly recommend her and the spa for your spa day the whole experience was wonderful./P
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(sherry405, 08/02/06)
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Best Customer Service Manager!
Several months ago my husband and I moved from the New England area to Houston, TX. As a surprise birthday gift to me, my husband purchased a Bergamos Spa Retreat Gift Certificate. Although I often visited a 5 Star Day Spa in Boston, I was hesitant what type of service Bergamos would offer. Upon entering the Friendswood facility, my senses were immediately immersed in the beautiful, calm setting. The Front Desk Staff greeted me by name with a smile and quickly escorted me into their woman's sitting area. I was given a warm, clean robe to change into along with some slippers and was instructed to relax. Within a few minutes my Massage Therapist entered the sitting area, greeted me again by name and a smile, and escorted me to my massage room. Again I found myself surrounded within a clean, beautiful setting including soft music, warm sheets and flowers on the bed. My Hot Stone Massage was extremely relaxing and the Therapist took special care to treat me with respect . Before I knew it the massage had ended all too soon.
While checking out I mentioned to one of the desk staff that I thought my massage was a bit too short. She immediately called their customer service manager Nancy, who escorted me into another lounge area. She took the time to listen carefully to my concerns and assurred me her top priority was to maintain the happiness of her clients. Nancy's priority came through with flying colors. Her take charge personality coupled with her friendly personality, has won me over to become a faithful Bergamos customer. Thank you Bergamos for transforming this Bostonian into a Houstonian!
(nancydz, 06/16/2006)
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Great Massage
My husband and I had the pleasure of receiving a couples massage from two talented staff members and we have to say it was one of our best massages ever.And we highly recommend this place .
(nailexpert, 03/29/2006)
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Great Spa Loved the Massage
I was in last week, I used the sauna, steam room and lounge area. I really enjoyed treating myself to a massage. My therapist name was Tien, he was very professional and I really enjoyed his relaxing massage. I will be Back.
(texan21, 01/31/2006)
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Best Massage "Hands Down"
I recently had the chance to visit this place and I have to admit this is one of the best massages i've ever had.I was massaged by one of the male therapist Roy and he did wonders to help ease my back pain.And the staff was very friendly and went out of their way to make my visit pleasant and relaxing.
(in2threes, 01/20/2006)
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Relaxing Spa!!!
My Mom and I went to Bergamos. We enjoyed an exfoliation under the vichey shower and massages. This spa is extremely professional. I felt so relaxed after spending a half day there! I cannot wait to go back.
(Julee, 01/18/2006)
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A Pleasant Escape
This was a truly wonderful experience. I loved the atmosphere and the staff was willing to help make my visit a fantastic experience. There is no other spa like it in the Houston area!
(rileyoct06, 01/15/2006)
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BEST FACIAL
To keep it short and sweet, this is by far the best spa there is. Donna works wonders with the facials and Janee gives a hell of a deep tissue massage.
(Jendigulio, 01/12/2006)
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Best Spa in Texas
It was a very unique and pleasurable experience! The faculty was very impressive; they were very knowledgeable and friendly. Bergamos is truly a spoiled gift for yourself!
(italea, 01/09/2006)
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This Spa earns even a Spa Addict's approval
Bergamos is GREAT! I have indulged my spa addiction at top Spas in the US and around the world and I found my experience here to be on par with the best.
I like to have all day spa experiences and enjoyed a wide range of Bergamos' offerings: facial, mani-pedi, massage, and body wrap. Everything was fabulous. The staff was great and the environment was luxurious. I will definitely be back!
(ktnichols, 10/14/2005)
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A little me time....
I can't say enough good things about the spa services at Bergamos. I spent an incredibly relaxing afternoon being well looked after by the attentive and courteous staff. The number of treatments available for guys is outstanding, I highly recommend the massages, and just wait until you get into the steam room.
(hsbethune, 10/14/2005)
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Great experience!
I have to give this spa an excellent rating. I was there on a very busy Saturday and you would think that it wouldn't be relaxing with the amount of people that were there. They have a great steam room and dry sauna which I used before and after my massage. While I was there, Debbie Allen and Felicia Rashad, from The Cosby Show were getting services and they seemed to really be enjoying themselves. If it's good enough for celebrities, then it is certainly good enough for me and my friends. The spa manager really knows how to run her facility. For being open seven days a week, it is really clean and comfortable - I would recommend this place to anyone who needs a place to get away and relax.
(juliablanca, 09/13/2005)
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Quality NOT Quantity
I went in this evening for a facial and waxing. I have never been to this spa before. I was so impressed by the professionalism and genuine customer service. They really made me feel comfortable. I highly reccomend this spa to anyone who wants a place to RELAX!!!
(iris1, 06/29/2005)
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Wow
First class, Excellent Customer Service, Loved the Sauna and Steam Room, And of course I really appreciated the private relaxation room with my own personal shower and bathroom. Drinks, snacks, vanity items, WOW everything I needed was there for me after my massage. I bought a series of massage I lovd this place so much. Try out the parking garage its only a few steps from the front door.
(atjniko, 03/12/2005)
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A True Day Spa
This is a true day spa, which means no loud hair salon. It you want to relax, enjoy the dry sauna and steam room for no extra charge, before and after your massage, facial, etc.. this is the place. The facility is so big you feel like your the only one there, plus its still a well kept secret from all the crowds. Plus for those of you who need extra special privacy there is a private lounge with seperate entrance.
(mar1028, 08/12/2004)
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Very Relaxing
At Frinedswood, I enjoyed using the plunging pools and the stream room both before and after my services. They also have a women's only dressng area and provide everything that i need to return to work. In River Oaks, I enjoyed the Sauna. Both location have great relaxation lounges and great staff members. I'm hooked for life.
(txcasi, 07/06/2003)
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